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Session Id : HTR7Y+pmkAo8O0fOYiWIet
Power Automate - Building Flows
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Connector Authenticator Issues for Run-only Users

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Posted on 14 Mar 2025 17:10:30 by 20
I have a Power Automate premium account and have a flow that uses a premium connection for populating a word document template. I have the run only user settings configured to use my connection for Word, but the run-only user receives an error that they require a premium account to run the flow. Not sure what is wrong as a colleague of mine has the exact same configuration and it works for them and other run only users (non-premium members).
 
I have attached pictures of my flow, the run only user settings, and the error received by the user who tried to run the flow.
 
Any guidance on how to fix this issue would be greatly appreciated!
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  • SK-28022154-0 Profile Picture
    20 on 14 Mar 2025 at 18:11:32
    Connector Authenticator Issues for Run-only Users
    Hi - I am still bit confused on this because my colleague has a flow with the same feature (populate word document template) that he is able to have non-premium members run with no problems or errors. We tested this just the other day
  • Verified answer
    Pstork1 Profile Picture
    65,431 Most Valuable Professional on 14 Mar 2025 at 17:23:36
    Connector Authenticator Issues for Run-only Users
    The Run only user setting applies to permissions (security) to access the data source, but it doesn't change the licensing requirements. If you use a premium action your users all need premium licenses.  Using the run only user setting doesn't change that.

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