Security Roles aren't showing when a new user is added to an environment

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Posted on by rsamis

The last step in adding a new user to an environment has always been when the Manage security roles dialog opens and we select one or more roles to assign the new user. Since around September 16, that process has been broken for us. Now when a new user is added and Manage security roles opens, it shows an error, "There are no security roles to show." The Business unit field, which normally shows our default business unit ID, is blank, and the dropdown menu is disabled.

When we click Cancel or on the "X" and return to the Users page, the new user is listed, but then we have to open their details page and click Manage roles to finally assign their roles. Is anyone else seeing this behavior, and can someone confirm this will be fixed in a near-future update? It's making the already-cumbersome task of adding environment users even more time consuming. Thanks for any feedback.

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