Announcements
Hi @AW-30010657-0,
It’s a known issue that sometimes the platform doesn’t automatically mark the main module as started or completed, even after you’ve finished all the videos. A few quick fixes you can try:
Refresh the page or log out and back in.
Clear your browser cache and cookies, then revisit the module.
Click through each step again (even if you’ve already watched the videos) so the system registers your progress.
Post a short comment in the “Engage” section—this can sometimes trigger the module to show as active. Help Center You can also use the FAQs (Frequently Asked Questions) and Get support
If none of these work, the best next step is to contact Power Up support with a screenshot of your completed videos. They can manually sync your progress for you.
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