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Power Platform Community / Forums / Microsoft Power Up Program Community / Issue with email conne...
Microsoft Power Up Program Community
Suggested Answer

Issue with email connection in Mission 09: Add an agent flow to your Topic for automation

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Posted on by CU24060244-1 11
Hi Team,
 
I am getting the following error  when creating a Send email node in the Agent Flows exercise.  I tried adding the connection, unblocked the popups but still getting the same error.  I am stuck here and can't proceed with next steps.  Appreciate your help.

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Copilot Studio
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  • Suggested answer
    timl Profile Picture
    timl 37,252 Super User 2026 Season 1 on at
     
    If you're attempting to use your PowerUp account with the Office 365 Outlook connector, the reason for this error is because the PowerUp accounts don't provide access to Office 365 Outlook emails.
     
    The workaround for this is to use a personal Outlook.com (or alternate personal email connector such as Gmail) instead of Office 365 Outlook.
     
    To use a personal Outlook.com account, you would search for the 'Outlook.com' set of actions, and select the 'Send an email (v2)' item that appears beneath Outlook.com (rather than the action that appears beneath the 'Office 365 Outlook' group. 
     
      
  • timl Profile Picture
    timl 37,252 Super User 2026 Season 1 on at
    With reference to the above, here's an image of the Outlook.com actdions.
     

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