Cannot activate Auditing in Power Platform Admin Center

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Posted on by CU12121158-0

Hi,

when trying to activate auditing within power platform admin center for our tenant I get this error. Tried to deactivate some functions, butt error persists.

Any ideas?

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Jon Unzueta 1,827 Super User 2025 Season 2 on at

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@CU12121158-0

Based on the latest findings, here are some common causes and troubleshooting steps for errors when trying to activate auditing in the Power Platform Admin Center:

⚠️ Common Causes of Auditing Activation Errors

1. Missing Licensing Requirements

Auditing via Microsoft Purview requires at least one user in the tenant to have a Microsoft 365 E5 license or equivalent
1
.

If no eligible license is present, activation may fail silently or with a generic error.

2. API Permissions Misconfigured

If you're using custom apps or integrations, ensure that:

API permissions are set to Application type (not Delegated).

Permissions are granted admin consent
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.

3. Secret Configuration Issues

If secrets are stored in Azure Key Vault, ensure:

The app has Key Vault Secrets User and Contributor roles.

The secret value (not the secret ID) is correctly configured
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.

4. Environment-Specific Bugs

Some users have reported that auditing fails across DEV/TEST/PROD environments due to a tenant-level bug
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.

In such cases, Microsoft Support may need to intervene.

✅ Recommended Steps to Fix

Check Licensing

Go to Microsoft 365 Admin Center → Users → Licenses.

Ensure at least one user has Microsoft 365 E5 or Microsoft Purview Audit license.

Try Enabling Auditing from Environment Settings

Go to Power Platform Admin Center → Environments → Select your environment.

Navigate to Settings → Audit and logs → Audit settings.

Enable Start Auditing and Audit user access.

Use Microsoft Purview Compliance Portal

Visit Microsoft Purview → Audit → Start recording user and admin activity.

Raise a Microsoft Support Ticket

If the error persists, go to Power Platform Admin Center → Help + Support and submit a ticket.

🏷️ Tag me if you have any further questions or if the issue persists.

✅ Click "Accept as Solution" if my post helped resolve your issue—it helps others facing similar problems.

❤️ Give it a Like if you found the approach useful in any way.

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