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End user's can't see the Site Map. The navigation part on the left side of the app. The end user is unable to switch to different queues that are set up. All user's that are able to see the site map or not able to see the site map have the same permissions of COE Basic User (custom permissions) and Basic User.
The error indicates a licensing issue. Please confirm the users have a Power apps Premium license OR the environment has sufficient Power Apps per App LIcenses (and the app is configured to consume said "passes")
Please assign the user(s) the App Opener role: Create or edit a security role to manage access - Power Platform | Microsoft Learn
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