Make your Canvas App intuitive by implementing Contextual FAQs

ArchitectMadhan

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In this Article, we are going to see how the user will get to know the functionalities available in the current screen (Contextual FAQ). You can create a SharePoint list / Dataverse table to store all the FAQ questions and answers along with the screen name.

While showing the FAQ screen you have query the SharePoint list / Dataverse table based on the Screen Name given in the Filter condition.

SharePoint List: FAQ

Sample Outputs: (When FAQ Screen called from Home and Contact Screens)

FAQ called from Home Screen

FAQ called from Contact Screen

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CindyZ
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Make your Canvas App intuitive by implementing Contextual FAQs

Great idea! Thanks....I have a complex app that seems perfectly clear to me...but apparently not so much to some users -- so this will really help.

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