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Applies to Product - Power Apps


What’s happening?
When migrating a canvas app using a solution, the relationship item options are not displayed during the app's playback mode, although they appear correctly in the editing mode.


Reason:
This may arise if the published version of the app is not the latest, or if the relationship items are not included in the solution. Additionally, there may be a problem with the data source connections or the data format.


Resolution:

  1. Ensure that the latest version of the app is published. Republish the app to confirm that the most recent changes are live.
  2. Verify that all relationship items are included in the solution.
  3. Check that all tables are correctly connected as data sources for the canvas app. Update or reconnect the data sources if necessary.
  4. If this persists, contact Microsoft Support and provide screenshots of both the editing mode and playback mode, along with detailed steps to reproduce this, including whether environment variables were used during the solution migration. 
  5. If there are warnings in the logs, such as "Value count converted empty text to empty value," consider using the Text function to convert values appropriately.