Applies to Product – Dynamics 365 Finance
What’s happening?
The customer reported an issue with the attachment function, noting that the file names of the exported attachments do not match the original document file names.
Reason:
The use of forward slashes (/) in the receipt names during upload may be causing the system to interpret them as folder structures. This behavior occurs because certain systems, including Windows, typically do not allow forward slashes in file names.
Resolution:
- Verify the naming patterns in the affected expense reports or other documents to confirm if this aligns with the observation regarding the use of forward slashes in receipt names.
- If the naming patterns include forward slashes, this insight may help address the problem more effectively.