Applies to Product - Dynamics 365 Finance
What’s happening?
Users are unable to reverse checks for the previous year (2024) after the year-end close has been completed.
Reason:
The error encountered is due to the system's underlying logic, as the year-end close (YEC) has been run for the year the transaction was created.
Resolution:
- Confirm if the year-end close for 2024 has been run. If it has, users cannot reverse the checks because the checks are for 2024 and the year-end close has been completed.
- To resolve the issue, reverse the year-end close, allowing the reversal of the transactions. Once all transactions are reversed and validated, the year-end close can be run again.
- If reversing the year-end close is not feasible due to business constraints, consider manually entering a reversing transaction in an open period of either the closed fiscal year or the next fiscal year, depending on the status of the fiscal close process.
- If a new transaction is posted to an open period of the fiscal year that has been through the year-end close process, the year-end close must be run again.
- If there are large amounts of data to reverse, obtain a list of all affected vendor invoices to engage the product team on the possibility of doing a reversal on their end.