Applies to Product – Dynamics 365 Finance
What’s happening?
The customer is unable to find the certificate parameters in the electronic invoicing setup, specifically in the electronic document parameters section.
Reason:
The underlying cause of this is that the key vault parameters are not visible on the electronic document parameters tab in the electronic invoicing setup.
Resolution:
- Verify the configuration settings in the electronic invoicing setup as per the guidelines provided in the official documentation.
- Ensure that all necessary permissions and access rights are granted to view the certificate parameters.
- If the issue persists, consult the relevant support documentation or escalate the case to a support engineer for further assistance.