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Applies to Product – Dynamics 365 Finance


What’s happening?
The cash control feature is not functioning as expected, failing to prevent transactions that would cause the balance to fall below a defined threshold limit.


Reason:
This arises because the cash control feature is designed to work only with transactions that use posting definitions, which are primarily applicable to public sector transactions such as Purchase Order vendor invoices and advance ledger entries. If a user is included in a user group that has cash control override permissions, they may be able to post transactions that exceed the set cash control limits.


Resolution:
This feature is applicable to public sector transactions. Follow these steps to confirm configuration:
 

  1. Verify that the cash control feature is enabled in the system.
    1. Check that Enable cash control check box is turned on in General ledger parameters.
    2. In the cash control override field, select the appropriate user group that should have permissions to post transactions exceeding the cash control limits.
  2. If the Enable cash control parameter is not visible, disable the Cash control feature in Feature management workspace and then re-enable it. 
 
For non-public sector transactions, consider using the budgeting feature to set limits and rules for blocking transactions directly in the main account.
 
Refer to the documentation on cash control limits for further guidance: Use cash control limits - Finance | Dynamics 365 | Microsoft Learn.