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Applies to Product - Dynamics 365 Finance
 

What’s happening?
Business events webhook endpoints are not receiving business event data in the development environment. This issue affects the transfer of customer payment transactions to the webhook endpoints.
 

Reason:
The underlying cause of this is not explicitly provided in the case information.
 

Resolution:

  1. Confirm that the HTTPS endpoints for business events are correctly configured.
  2. Validate whether the business event ID “VLSVendPaymentBusinessEvent” is triggering correctly.
  3. Check if the BusinessEventsCommitLog table is populated with data.
  4. If the environment is a Power Platform Integrated environment, ensure that Dataverse Administration mode is turned OFF.
  5. For a tier-1 environment, disable the concerned business event and check if the BusinessEventsCommitLog fills up.
  6. Share the Environment ID for the tier-2 environment where the issue is occurring.
  7. If required, escalate the incident as a Sev A and confirm availability for 24/7 support to work on the issue.