Applies to Product – Dynamics 365 Finance
What’s happening?
The offset account name is not displaying in the AP Invoice Journal or the General Ledger Journal.
Reason:
The field for the account name is not available in one of the data sources (tables) on the journal forms. The account name is actually a display method (code) that is used to show the account name on the form.
Resolution:
It is confirmed that the offset account only displays the account number and not the account name, which is consistent across all journals, including Accounts Payable journals.
To address this limitation, users can either:
- Create an idea on the ideas portal to request that the product group consider adding this feature in a future version.
- Write their own extension and create a custom display method similar to the existing one, and implement it on the desired forms. More details at Write extensible methods - Finance & Operations | Dynamics 365 | Microsoft Learn