Applies to Product - Dynamics 365 Finance
What’s happening?
The customer is unable to see CRM entities in Dataverse, only core tables are visible.
Reason:
This arises because entities that are views require "SQL row version change tracking" to be enabled before they can be exposed for export via the PowerApps portal. Additionally, entities without a ReportViewName will not be displayed in SQL Server Management Studio (SSMS) or Power BI by design.
Resolution:
- Ensure that the entities have a ReportViewName. Entities without this will not be displayed in SSMS or Power BI.
- Check if the "SQL row version change tracking" is enabled for the entity views. If it is not supported, the process may fail within the CRM interface.
- If the EnableDisplayNames parameter is set to true in Power BI, set it to false in the advanced editor to disable the display name feature.
- Ensure you are using the latest version of Power BI Desktop and connect to the TDS endpoint from the corporate network, not from a VPN.
- Review the prerequisites mentioned in the documentation for using finance and operations data in Azure Synapse for Dataverse.
