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Applies to Product - Dynamics 365 Finance
 

What’s happening?
The bank journal transaction amount does not match the bank amount.
 

Reason:
The discrepancy may arise from a correction amount that was added during bank reconciliation but was not posted to the general ledger. This can occur if there are multiple vendor bank accounts set up under the vendor, causing the system to pull the original bank account instead of the updated one.
 

Resolution:

  • Confirm if the correction amount added during Bank reconciliation was manually adjusted back in a previous period.
  • Check for any related vouchers on the impacted bank transactions to see if the correction amount was posted via a related voucher.
  • If multiple vendor bank accounts exist, expire the old bank account record to ensure the new bank account is used.
  • Verify the payment fast tab for the bank account listed to ensure it reflects the correct account.