Applies to Product - Power Pages
What’s happening?
Customers are unable to enable Co-Pilot on a specific portal, receiving an error message stating, "The Co-Pilot ran into an error. Please contact admin." This occurs while enabling Co-Pilot works correctly on other portals within the same environment.
What’s happening?
Customers are unable to enable Co-Pilot on a specific portal, receiving an error message stating, "The Co-Pilot ran into an error. Please contact admin." This occurs while enabling Co-Pilot works correctly on other portals within the same environment.
Reason:
This is identified to be related to the bot name length exceeding the system's character limit of 42 characters. The error message indicates that the bot name is greater than 42 characters, leading to a BadRequest status.
Resolution:
Reduce Bot Name Length: Customers should reduce the bot name to 42 characters or fewer to comply with the system's character limit.