Applies to Product - Power Pages
What’s happening?
The page is displaying an unnecessary popup that cannot be closed or removed. This is reported to occur specifically on one page and is distracting for users.
Reason:
The popup is identified as portal content editor which is already deprecated. It appears only on a specific page that utilizes custom HTML.
Resolution:
- Check if the popup is appearing on all browsers or in incognito mode by clearing the cache.
- Disable any custom JavaScript or CSS code to see if this persists.
- Verify if there are additional page permissions for the affected page compared to other pages.
- Review the level of privileges configured for the affected page and other pages to ensure they are set correctly.