Applies to Product - Power Apps
What’s happening?
Customers are experiencing connectivity issues with Power Apps when attempting to connect to data sources through the data gateway.
Reason:
The root cause is related to the configuration of the data gateway and the associated data sources, specifically involving PostgreSQL connections.
Resolution
- Ensure the Power Apps environment is correctly configured to connect to the data gateway.
- Verify that the PostgreSQL connection is properly set up and that valid credentials are provided.
- Check the status of the data gateway to confirm it is online and operational.
- If the issue persists, review the logs for any error messages related to connection attempts.
- Follow the troubleshooting steps outlined in the Power Platform management portal to resolve any configuration issues.
- For further assistance, refer to the official documentation regarding connectivity requirements and configurations.