Views:

Applies to Product- Power Automate

What’s happening?

Convert a user mailbox to a shared mailbox or access the Exchange Admin Center from Power Automate.


Reason:
There is currently no direct out-of-the-box solution in Power Automate for converting a user mailbox to a shared mailbox.


Resolution:

  • It is recommended to use the Exchange Admin Center for this operation.
  • For further assistance, refer to the community post titled "Converting a user mailbox to shared mailbox" on the Power Platform Community.
  • Additionally, consult the official Microsoft documentation on converting a user mailbox to a shared mailbox available on Microsoft Learn.