ArcGIS Enterprise Connection Cannot Be Built

Applies to Product - Power Apps

What’s happening?
The customer is experiencing authentication-related issues when establishing a connection through the ArcGIS Enterprise connector.
 

Reason:
This appears to stem from the authentication setup for the ArcGIS Enterprise connector. The customer mentioned that this was their first time using the connector and that they have been encountering the issue for approximately two months.
 

Resolution:

• The customer was advised to try using a different browser or to access the connection in an in-private/incognito window to check if that resolves this.
• It was suggested that the customer reach out to Esri Power Automate Support for further assistance regarding authentication challenges.
• The customer was encouraged to provide additional details, such as:
  • When they first noticed the issue
  • Any recent changes made to the connector
  • Whether they were attempting to use the connection within an app or flow