Applies to Product - Power Apps
What’s happening?
Customers are experiencing the following issues with Power Apps:
What’s happening?
Customers are experiencing the following issues with Power Apps:
- Power Apps mobile app for iPhone is not functioning correctly due to an outdated Intune SDK.
- Users encounter a “network error” when launching Power Apps, even though make.powerapps.com is accessible.
- Updates made in the development environment are not reflected in the production version of the app, although Power Automate flows update correctly.
Reason:
- The Power Apps mobile app is using an outdated Intune SDK version (18.2), which is incompatible with current app protection policies.
- Network errors may be caused by device configuration issues, such as blocked authentication apps or missing permissions.
- Updates not reflecting in production may result from improper publishing or deployment processes.
Recommended Actions:
- Power Apps Mobile App (iOS) SDK Issue
- Update the Intune SDK to the latest supported version (e.g., 19.7.1 or newer).
- Ensure the Microsoft Authenticator or Company Portal app is installed and configured correctly.
- The product team is working on this update; ETA to be communicated.
- Network Error When Launching Power Apps
- Verify network connectivity and ensure no firewall or VPN settings are blocking access.
- Check that required authentication apps are allowed to launch and have necessary permissions.
- Reinstall the Power Apps mobile app and authentication app if needed.
- Updates Not Reflecting in Production
- Ensure the app is explicitly published in the development environment before exporting.
- After importing the solution into production, verify that the app version has updated.
- If the issue persists, remove the existing solution in production and redeploy it.
- Troubleshooting Power Apps mobile: https://learn.microsoft.com/en-us/power-apps/mobile/powerapps-mobile-troubleshoot
- Known issues with Microsoft Intune: https://learn.microsoft.com/en-us/troubleshoot/mem/intune/known-issues
- Common Power Apps issues and resolutions: https://learn.microsoft.com/en-us/troubleshoot/power-platform/power-apps/create-and-use-apps/common-issues-and-resolutions