Applies to Product - Power Apps
What’s happening?
Customers are experiencing issues in Power Apps and Power Automate, including:
What’s happening?
Customers are experiencing issues in Power Apps and Power Automate, including:
- Inability to retrieve the list of available connectors
- Errors during command execution (e.g., timeouts, content length mismatches)
- Problems generating or exporting CSV output
Reason:
These issues may be caused by:
- Misconfigured or outdated connections
- Non-delegable queries or unsupported connector actions
- Improperly formatted data or browser-related compatibility issues
- Execution errors in custom connectors or flows
Resolution
To resolve these issues, follow the steps below:
- Connector Retrieval Issues
- Ensure the environment is correctly configured and the user has the necessary permissions
- Validate that the connector is supported and properly deployed
- If using custom connectors, verify that the Swagger/OpenAPI definitions are correctly structured
- Execution Errors
- Collect the following information to assist with troubleshooting:
- The exact command or flow being executed
- A full screenshot or screen recording showing the error
- Check for delegation warnings in Power Apps Studio
- Use the Monitor tool in Power Apps to trace data calls and identify bottlenecks
- Collect the following information to assist with troubleshooting:
- CSV Output Issues
- Ensure the data being processed is in a supported format
- Validate that the flow or app logic generating the CSV is correctly implemented
- If using Excel or SharePoint as a source, confirm that the data is formatted as a table and that column names are compatible
- General Troubleshooting
- Use the App Checker and Flow Checker tools to identify configuration or logic issues
- Disable browser extensions and test in a supported browser (preferably Microsoft Edge or Google Chrome 64-bit)
- Clear browser cache and cookies if issues persist
- Refer to Microsoft Learn documentation for additional guidance
If the issue persists after following these steps, escalate with the collected session details and logs to Microsoft Support for further investigation.
