Applies to Product – Microsoft Dataverse
What’s happening?
Power Automate workflows are not triggering as expected on record creation or updates, specifically when conditions are set for certain account names or statuses.
Reason:
The underlying cause of this is related to the configuration of the workflows. In some cases, workflows are set to trigger on all conditions rather than specific ones, leading to unintended triggers.
Resolution:
- Review the workflow settings to ensure that the trigger conditions are correctly specified.
- If the workflow is set to trigger on all account records, modify the conditions to only trigger on the specified account name (for sample 'contoso').
- Check the dynamic values in the workflow to ensure they are correctly set and not null, especially for hyperlinks in email notifications.
- Test the workflow after making changes to confirm that it triggers as expected.