Views:
Applies to Product - Microsoft Dataverse
 
What’s happening?
The customer is seeking assistance with enabling multi-user selection in a lookup field that references the Active Directory user list (Microsoft Entra ID).
 
Reason:
By design, when creating a new lookup field, it establishes a one-to-one entity relationship between the entity in use and the target record type defined for the lookup. Custom lookups can only allow for a reference to a single record for a single target record type.
 
Resolution:
To implement multi-user selection in a lookup field, it is recommended to customize Power Apps component framework (PCF) controls. The multiselect lookup control requires a Field Service License. For out-of-the-box functionality, only one record can be looked up. Further details on customizing PCF controls can be found in the Power Apps component framework overview in Microsoft Dataverse - Power Apps | Microsoft Learn.