Applies to Product - Microsoft Dataverse
What’s happening?
The customer is experiencing issues with the 'New Activities' button in the Dynamic 365 Sales Hub, which is not functioning properly, preventing the creation of new activities.
The customer is experiencing issues with the 'New Activities' button in the Dynamic 365 Sales Hub, which is not functioning properly, preventing the creation of new activities.
Reason:
This is related to a new activity feature that will show only activities that are related to the model driven app if 'On'
This is related to a new activity feature that will show only activities that are related to the model driven app if 'On'
Resolution:
Sign in to the Power Platform admin center.
- In the navigation pane, select Manage.
- In the Manage pane, select Environments.
- On the Environments page, select an environment.
- In the command bar, select Settings.
- Expand Product, and then select Features.
- Look for Activities, and under that turn the option (Show only activities configured in the app when accessing "New activity" button in related activities of a record. Setting to "off" will show all activities) to 'Off'
Manage feature settings - Power Platform | Microsoft Learn
Sign in to the Power Platform admin center.
- In the navigation pane, select Manage.
- In the Manage pane, select Environments.
- On the Environments page, select an environment.
- In the command bar, select Settings.
- Expand Product, and then select Features.
- Look for Activities, and under that turn the option (Show only activities configured in the app when accessing "New activity" button in related activities of a record. Setting to "off" will show all activities) to 'Off'
Manage feature settings - Power Platform | Microsoft Learn