Views:

Applies to Product- Power Automate

What’s happening?
The customer is attempting to create a flow to send a chat message to multiple recipients using the Create Chat action but encounters an error when specifying an email address.


Reason:
This arises because the email address specified for "Members to add" in the Create Chat action must be the principal's name, not the user's email address. Additionally, there may be complications with the availability of the Entra ID table in Power Automate.


Resolution:

  1. Ensure that the email address specified for "Add member" in the Create Chat action is the principal's name.
  2. If using the Entra ID table, add a "Get Row by ID" action to retrieve the User Principal Name column.
  3. If the Entra ID table is not available, grant permissions such as (User.All, Directory.All) to access the necessary user information. Follow these steps to assign permissions:
    1. Log in to Microsoft Azure.
    2. Navigate to App registrations.
    3. Select the application being used.
    4. Go to API permissions.
    5. Add a permission for Microsoft Graph.
    6. Select Application permissions and add the required permissions (e.g., User.All, Directory.All).