Applies to Product – Microsoft Dataverse
What’s happening?
The customer is experiencing issues with a plugin related to entity updates, specifically encountering errors during the update process after a successful creation of an entity.
Reason:
The underlying cause of this appears to be related to the plugin's try-catch operation, which fails to continue updating the entity after an error occurs.
Resolution:
- Verify the plugin's try-catch implementation to ensure it handles errors appropriately.
- Confirm that the entity in question exists in the system, as the error indicates that the entity is not found despite it being present.
- Review the logs for any transaction failures, particularly focusing on the timing of the create and update operations.
- For further guidance, refer to the Microsoft documentation on troubleshooting plugin issues: Troubleshoot Dataverse plug-ins - Microsoft Dataverse | Microsoft Learn.