Applies to Product – Microsoft Dataverse
What’s happening?
Customers are inquiring about the reliability of the createdon field in the Audit entity, filtered by operation = 64 (User Access via Web), as a timestamp for when a user logged in.
Reason:
The createdon field in the Audit entity may not accurately reflect the first-time user login due to multiple scenarios, such as users reloading the website or accessing it after navigating away in a short period of time.
Resolution:
- Confirm that the createdon field in the Audit entity can be used as a reliable timestamp for monitoring user access to the Dynamics 365 system.
- For precise monitoring of the first-time user login, advise customers to check the Azure User Sign-in log details after the user enters their username and password. This log provides the correct date and time of the initial sign-in.