Applies to Product - Microsoft Copilot Studio
What’s happening?
Experiencing a forbidden error when using an adaptive card with input text elements that exceed two lines, despite enabling the 'isMultiline' property and attempting to set a maximum character limit.
Reason:
The forbidden exception is not caused by sending an adaptive card itself, but rather by the bot calling a flow.
Resolution:
- Ensure that the 'isMultiline' property is enabled for the input text elements in the adaptive card.
- Attempt to set a maximum character limit for the input text elements.
- Capture the network trace while reproducing the error and attach that file for further analysis.
- Provide the Bot ID, conversation ID, and tenant ID to support for troubleshooting.