Applies to Product - Microsoft Copilot Studio
What’s happening?
The chatbot integrated with AI skills for Microsoft Fabric fails to search the SharePoint site for information when users ask questions. Instead, it only searches the AI skills and does not provide answers from the SharePoint knowledge source.
Reason:
The chatbot is not configured to understand when to search the AI skills versus the SharePoint site, leading to a lack of context in its search capabilities.
Resolution:
- Implement a generative answers node in the chatbot's topic to enhance its ability to determine the appropriate knowledge source based on the context of the user's question.
- Refer to the documentation on how to add a generative answers node in Microsoft Copilot Studio for detailed instructions on this implementation.