Applies to Product - Microsoft Copilot Studio
What’s happening?
The custom instruction logic to add the latest dates is not functioning correctly, leading to the bot 'hallucinating' between responses. The bot fails to identify and utilize the latest year as the current year, which affects its ability to select the appropriate file for answering queries.
Reason:
The underlying cause may include:
- Faulty or outdated logic or algorithm responsible for date recognition.
- The knowledge base of the bot may not be properly updated or configured to identify the current year as the latest year.
- Issues with how the bot accesses or selects files for date-sensitive queries.
Resolution:
To resolve this, the following steps should be taken:
- Create a custom logic in the bot's topic to ensure that the latest year is considered as the current year.
- Ensure that the prompts follow the guidelines outlined in the documentation for optimizing prompts with custom instructions.
- Verify and update the knowledge base of the bot to ensure it can correctly select the appropriate file based on the latest year condition.