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Applies to Product - Dynamics 365 Supply Chain Management
 

What’s happening?
Customers are experiencing difficulties in archiving finance journals and inventory transactions in Microsoft Dynamics 365 with the Dataverse long term retention feature. They are unable to complete the process despite following the provided instructions.
 

Reason:
This appears to be related to setup configuration, specifically an error message indicating "Unauthorized to create environment with LinkedAppMetadata," which suggests that there may be missing setup steps or insufficient privileges.
 

Resolution:

  1. Uninstall the app/feature from the Power Platform Admin Center (PPAC).
  2. Review and follow the guidelines on required privileges, preparing the environment, and all prerequisites before reinstalling the Dataverse long-term retention feature.
  3. Refer to the detailed instructions available in the documentation:
  4. Manage Dynamics 365 apps that run on Microsoft Dataverse - Power Platform | Microsoft Learn
  5. Dataverse long term data retention overview - Power Apps | Microsoft Learn
  6. Set up and manage archive data in finance and operations apps - Finance & Operations | Dynamics 365 | Microsoft Learn
By following these steps, the issue is expected to be resolved due to the missing setup steps. If further assistance is required, consider setting up a follow-up call after reviewing the documentation.