Views:

Applies to Product - Power Pages


What’s happening?
The Work Reporting table is not displaying user data in the "Created By" and "Submitted By" fields, resulting in an error despite correct user input from the frontend.

Reason:
The error indicates that the entity source definition is not configured for the multi-step process from which the user is encountering the error.

Resolution:

  • Review the form definition in review mode and verify the entity source type.
  • Check the multi-step form to ensure it is configured correctly.
  • Ensure that any custom JavaScript associated with the page or form is functioning properly.
  • Verify that the liquid tag in the page is configured correctly.
  • Clear the cache after making the necessary adjustments.
  • Ensure that the end user has permissions to view the records.
  • If the records are associated with a website, confirm that only the current website records in the end user's language will be returned.
  • Use the Devtool extension to debug the Power Pages site to identify any issues.