Applies to Product - Power Automate
What’s happening?
The "Send Push Notification V2" feature fails to send notifications when any recipient's ID is deactivated due to leaving the organization. This results in an error message indicating that the recipient's email address is not recognized, preventing notifications from being sent to the remaining users.
Reason:
The failure occurs because the system is designed to halt the notification process if it encounters any invalid recipient IDs, specifically those of users who have left the organization. This behavior is expected and is by design.
Resolution:
- Validate Users Before Sending Notifications: Ensure that the intended recipients exist before sending out notifications.
- Send Notifications in Smaller Batches: This can help manage the process more effectively and reduce the likelihood of issues.
- If the flow encounters an error due to a deactivated ID, it should be redesigned to filter out individuals who have left the organization, allowing notifications to be sent to the remaining valid recipients.