Applies to Product - Dynamics 365 Field Service
What’s happening?
Certain forms (such as the Quick View form for work order service tasks) are not rendering records while offline in the Field Service Mobile app, although it functions correctly when online.
Reason:
This may be related to the configuration of the offline profile, specifically whether the Quick View Forms are included in the offline profile.
This may be related to the configuration of the offline profile, specifically whether the Quick View Forms are included in the offline profile.
Resolution:
Confirm whether the Quick View Form is included in the offline profile.
See Set up mobile offline for model-driven apps - Power Apps | Microsoft Learn for more information.
Confirm whether the Quick View Form is included in the offline profile.
See Set up mobile offline for model-driven apps - Power Apps | Microsoft Learn for more information.