Applies to Product - Dynamics 365 Commerce
What’s happening?
Users are encountering issues in the POS where an invoiced line keeps attempting to return in a Sales Order.
Reason:
This with the invoiced line arises when a user attempts to return an item that has already been invoiced. The system continues to prompt for a chargeback even if it has been processed previously.
This with the invoiced line arises when a user attempts to return an item that has already been invoiced. The system continues to prompt for a chargeback even if it has been processed previously.
Resolution:
Disable the feature "Edit partially fulfilled orders in Point of Sale." However, note that this will prevent cashiers from editing any partially fulfilled orders.
Disable the feature "Edit partially fulfilled orders in Point of Sale." However, note that this will prevent cashiers from editing any partially fulfilled orders.