Applies to Product - Dynamics 365 Project Operations
What’s happening?
The inventory issue status is incorrectly marked as "deducted" instead of "sold" when posting a packing slip through item requirements in a fixed price project.
Reason:
The behavior observed is due to the feature "Enable packing slip cancellation for item requirements" being enabled. When this feature is active, the status will be "deducted" at the time of packing slip posting and will change to "sold" after the invoice is posted. This is the expected behavior of the system.
Resolution:
Verify if the feature "Enable packing slip cancellation for item requirements" is enabled in Feature management workspace.
If the feature is enabled, review documentation to understand this functionality:
- Item requirement cancellation feature
- Cancel a purchase order product receipt with a linked item requirement | Microsoft Learn
Here you can find a table that summarizes the different behaviors when the feature is off versus is on:
In case you do not need this functionality and you want to return to the before behavior where "sold" status was given, turn off this feature by clicking on Disable button from Feature management workspace.