Views:

Applies to Product - Power Apps

What’s happening?
Customers are experiencing delays when uploading PDF files, with upload times taking significantly longer than expected.


Reason:
The delays in uploading attachments may be attributed to network latency, server performance, or configuration settings that need to be addressed.


Resolution:

  • The SizeLimit setting was adjusted to the maximum allowed for PowerApps, which is 50MB.
  • After making this change, multiple files were tested for upload, and they were successfully uploaded within 50 seconds.
  • It is recommended to monitor the situation and inform support if this persists. If the upload time significantly exceeds the expected range of 1-2 minutes under optimal conditions, further investigation may be required.