Applies to Product – Dynamics 365 Field Service
What’s happening?
When using the new 'Online Mode' feature, users must reenable this setting every time they open the Field Service mobile app.
Reason:
This is expected behavior, as Online mode must be re-enabled each time the app is opened.
More information:
- Set up mobile offline for model-driven apps - Power Apps | Microsoft Learn
- View offline sync status - Power Apps | Microsoft Learn