Views:

Applies to Product - Power Pages

What’s happening?
External role users are experiencing difficulties in viewing comments and attachments that they have created within a case table.


Reason:
This arises from insufficient permissions set on the table, preventing external role users from accessing their own comments and attachments.


Resolution:

  • Adjust the table permissions to allow users with the external role to view comments and attachments they have created.
  • Confirm that the external users have the necessary permissions for the fields related to comments and attachments.