Applies to Product - Power Automate
What’s happening?
Customers are experiencing difficulties transferring the contents of a rich text field from Notes to a web application using PAD. Specifically, when attempting to paste using the manual method (CTRL + V), only images are transferred, and the text content is not included.
What’s happening?
Customers are experiencing difficulties transferring the contents of a rich text field from Notes to a web application using PAD. Specifically, when attempting to paste using the manual method (CTRL + V), only images are transferred, and the text content is not included.
Reason:
The underlying cause of this is not clearly identified in the provided case information. However, it is noted that the method of transferring rich text, including embedded images, directly into the target application (ICD) is technically challenging.
The underlying cause of this is not clearly identified in the provided case information. However, it is noted that the method of transferring rich text, including embedded images, directly into the target application (ICD) is technically challenging.
Resolution:
To successfully transfer the contents of a rich text field from Notes to a web application using PAD, follow these steps: - Open the target form in edit mode. - Select the rich text field and press CTRL + A to select all the information within the field. - Copy the selected information to the clipboard by pressing CTRL + C. - Paste the copied information into the target field in ICD by pressing CTRL + V.
Additionally, for selecting the target field, it is recommended to use the "Click UI element in window" action. For keyboard operations, utilize the "Send Keys" action. For more information on using the "Send Keys" action, refer to the documentation on automating applications using keyboard shortcuts.
To successfully transfer the contents of a rich text field from Notes to a web application using PAD, follow these steps: - Open the target form in edit mode. - Select the rich text field and press CTRL + A to select all the information within the field. - Copy the selected information to the clipboard by pressing CTRL + C. - Paste the copied information into the target field in ICD by pressing CTRL + V.
Additionally, for selecting the target field, it is recommended to use the "Click UI element in window" action. For keyboard operations, utilize the "Send Keys" action. For more information on using the "Send Keys" action, refer to the documentation on automating applications using keyboard shortcuts.