Views:

Applies to Product - Power Apps

What’s happening?
The customer is experiencing issues with the PDF Viewer control in PowerApps, specifically that Japanese characters are not displaying correctly when rendering PDF files.
 

Reason:
This is likely due to encoding problems that occur when retrieving file content from SharePoint, which prevents Japanese text from being displayed in the PDF Viewer control.
 

Resolution:

  1. Ensure that the PDF files being used conform to the supported format for the PDF Viewer control.
  2. Use the "Get file content" action in Power Automate to retrieve the PDF file from SharePoint.
  3. Set the "Document" property of the PDF Viewer control to the SharePoint URL of the PDF file.
  4. Confirm that the variable type in the action where the variable is being set is configured correctly (should be set to "Object").
  5. If issues persist, consider checking the PDF file creation specifications to ensure compatibility with the PDF Viewer control.