Applies to Product - Power Apps
What’s happening?
Customers are experiencing issues related to the usage and licensing requirements for AI Builder, specifically regarding the minimum licensing needed to utilize AI Builder features and the consumption of AI Builder credits.
Reason:
The underlying cause of this is the lack of clarity regarding the necessary licenses for using AI Builder and the consumption of AI Builder credits within the tenant's environment.
Resolution:
- To use AI Builder within Power Apps, a paid Power Apps license is required, as it is a premium feature within Power Apps.
- Review the official documentation regarding AI Builder licensing and credit management to understand the requirements and limitations. Licensing guide
- Access the Power Platform admin center to check the consumption of AI Builder credits per environment and identify which users have utilized the credits by downloading the report.
- Download reports from the Power Platform admin center to analyze credit usage and ensure that the necessary AI Builder credits are allocated appropriately per environment.
- For further assistance, refer to the AI Builder overview and related documentation provided by Microsoft. AI Builder licensing and credit management