Applies to Product - FnO Platform
What’s happening?
The customer is experiencing an X++ error, "Object reference not set to an instance of an object," when attempting to export 1099 vendor settlements for any vendor account. This issue is critical as it affects their production environment, with a deadline for processing within the next week.
The customer is experiencing an X++ error, "Object reference not set to an instance of an object," when attempting to export 1099 vendor settlements for any vendor account. This issue is critical as it affects their production environment, with a deadline for processing within the next week.
Reason:
After extensive review of the trace file, it was identified that there may be invalid values in the records related to the query that needed to be reviewed in line with the relevant values for the records.
After extensive review of the trace file, it was identified that there may be invalid values in the records related to the query that needed to be reviewed in line with the relevant values for the records.
Resolution:
To resolve this, the customer will need to create a one-time job in X++ to modify the SQL and correct the invalid values in the records. Additionally, it was advised to perform the export within a specific time range (e.g., within 2024) to check if the same error occurs. If this persists, further investigation with internal resources may be required.
To resolve this, the customer will need to create a one-time job in X++ to modify the SQL and correct the invalid values in the records. Additionally, it was advised to perform the export within a specific time range (e.g., within 2024) to check if the same error occurs. If this persists, further investigation with internal resources may be required.