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Applies to Product - Microsoft Copilot Studio


What’s happening?
Users are experiencing an issue copy and pasting topic nodes within the Copilot Studio authoring canvas. They are unable to paste copied nodes, even though the option is available. 


Reason:
This is related to browser settings, specifically the need to allow pop-up notifications and permission for copilotstudio.microsoft.com to use the clipboard functionality in the browser. 


Resolution:

  1. Ensure that the browser settings allow pop-up notifications and that the clipboard is not blocked for copilotstudio.microsoft.com.
  2. If this persists, try logging in using incognito mode or on a different device.
  3. Clear the browser cache to resolve any potential browser-related issues.