Views:
Applies to Product - Dynamics 365 Commerce

What’s happening?
  1. The default batch ID setup in the parameters for customer orders is not functioning correctly, leading to a failure in completing transactions at the point of sale (POS) with an error message regarding inventory dimension batch numbers.
Reason:
  1. This with the default batch ID arises from the reservation type settings in the Accounts Receivable Parameters. The reservation type is not being set correctly based on the item model group, which affects the transaction completion at POS.
Resolution:
  1. To resolve the default batch ID issue, ensure that the reservation type in the item model group is set to Automatic. This adjustment will allow the system to correctly process sales orders from POS.