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Applies to Product - Dynamics 365 Commerce

What’s happening?
The removal of out-of-stock (OOS) items from the product listing page is taking approximately 5 minutes, which is negatively impacting sales and customer experience.
 

Reason:
The application is designed to take a standard time for removing out-of-stock items, which involves multiple batch jobs that need to be executed sequentially. This behavior is intended and is not meant for real-time stock inventory checks.
 

Resolution:

  • Suggested checking the execution time of the jobs related to product attributes on the listing page.
  • Review the following documentation for guidance on verifying settings and configuring the display behavior for out-of-stock products:
Configure the display behavior for out-of-stock products on product listing pages
Inventory settings documentation
Configure inventory buffers and inventory levels - Commerce | Dynamics 365 | Microsoft Learn