Applies to Product - Power Platform Administration
What’s happening?
The customer is experiencing log alerts related to storage capacity issues within their database environment.
Reason:
The underlying cause of the log alerts is identified as full storage in the database, which prevents the customer from locating files necessary for log management.
Resolution:
- Advise the customer to follow the guide on freeing up storage space to clear their database files.
- Recommend that the customer analyze the tables before deleting any files to ensure that important data is not lost.
- Inform the customer that they can use bulk delete jobs to automate their processes for managing storage.
- Suggest that the customer renew their licenses or delete unnecessary environments to avoid log errors, as it was noted that the client does not have a valid license.