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Applies to Product – Dynamics 365 Business Central


What’s happening?
The system is not processing the expected receipt date correctly in purchase order lines within Dynamics 365 Business Central, potentially due to configuration problems with supplier settings.


Troubleshooting:
Check Supplier Configuration:

  1. Navigate to the suppliers tab.
  2. Select the desired supplier.
  3. Click on Related > Purchases > Objects.
  4. In the Lead Time Calculation section, specify the number of days it will take for the supplier to ship the product.
Verify Lead Time Calculation:
  1. If there is a requested receipt date on the purchase order line, use the following calculations:
    • requested receipt date - lead time calculation = order date
    • requested receipt date + inbound warehouse handling time + safety lead time = expected receipt date
  2. If no requested receipt date is specified, base the calculation on the order date:
    • order date + lead time calculation = planned receipt date
    • planned receipt date + inbound warehouse handling time + safety lead time = expected receipt date
Testing:
  1. Create a purchase order with the supplier and item, using today's date to verify that the system processes the expected receipt date correctly.
Environment Check:
  1. Ensure that the testing is done in a clean environment without any extensions that might interfere with the calculations.